KEY FEATURES

27 Hrs Instructor Led Training
Certification & Job Assistance
30 hrs of Lab Sessions
Pay in 2 Installments
Flexible Schedule
24 x 7 Lifetime Support

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ITSM Cloud ServiceNow

We determined the requirements of IT industries and designed the courseware by our panel of Mentoring Board, while considering Service-now standards, Industrial ongoing changes and valuable feedbacks from senior competency heads.Covering Complete Administration, more than 1 week of Scripting Classes covering Development Real-time Scenarios and showing Integrations using Web Services [SOAP & REST] on LIVE, not just overview or at basic level.level. MindLinks Is The best platform to Learn ServiceNow Training in Hyderabad

  • What is Service-now?
  • What is SaaS?
  • What is PaaS?
  • Browser supportability
  • Logging in to Service-now
  • User Administration
  • Granting Roles
  • Creating tickets and raising Requests
  • Crating Menus
  • Form Layouts and list layouts
  • Introducing Applications
  • Creating Modules
  • Customizing tables
  • Dictionary Entries and Overrides
  • List Controls
  • Searching and Filtering Techniques
  • UI Policies
  • UI Actions
  • Access Controls (ACLs)
  • Dictionary Entries
  • Email Notifications
  • Import sets
  • Business Rules
  • Client Scripts
  • Transform Maps
  • Scheduled jobs
  • Loading Data of different Formats
  • Creating incidents and change using record producers
  • Creating Order Guides
  • Inbound Email action
  • Diagnostics
  • Update Sets
  • Team Dashboard
  • UI policy scripting
  • UI Action scripting
  • Email Notifications scripting
  • Business Rules
    1. Before
    2. After
    3. Async
    4. Display
  • Client Scripts
    1. OnLoad
    2. OnSubmit
    3. OnChange
    4. OnCellEdit
  • Using Glide Record
  • Using Glide Form
  • Using Glide User
  • Using Glide System
  • Email to ticket conversion.
  • Creating Custom Table
  • Creating custom application
  • Creating Fields and Menus
  • Creating Workflows
  • Approval Mapping
  • Using other workflow activities
  • Creating Service Catalog
  • Creating Service Level Agreements and Operational Level Agreements
    • LDAP Integrations for User Import
    • Web Services [SOAP & REST]
      • Direct Web Services
      • Transform Map Web Services
      • Overview on MID Server Installation
      • Cloning
  • Bar Charts, Pie Charts, List Reports, Pivot Tables
  • Scheduling Reports
  • Making Gauges
  • Needs for cloning and ways to implement
  • New Releases
  • New Features
  • Overview on Incident Management
  • Overview on Change Management
  • Overview on Problem Management
  • Overview on Knowledge Management
  • Overview on Service Catalog
  • Classes in CMDB
  • Mapping Configuration Item to Asset Records
  • Loading the CI’s into Service-now
  • Relating Configuration items
  • Introduction to CMS
  • Creating Sites
  • Creating Pages
  • Creating Blocks using Scripting
  • Login Rules

Need customized curriculum?

PROJECTS

  • To test your knowledge on ServiceNow Training, you will be required to work on two industry-based projects that discuss significant real-time use cases. This will also ensure hands-on expertise in ServiceNow Training concepts.
  • These projects are completely in-line with the modules mentioned in the curriculum

CHOOSE THE TRAINING THAT’S BEST FOR YOU

SELF-PACED E-LEARNING
  • Learn at your convenient time and pace
  • Gain on-the-job kind of learning experience through high quality ServiceNow videos built by industry experts.
  • Learn end to end course content that is similar to instructor led virtual/classroom training.
  • Explore sample ServiceNow training videos before signing up.
LIVE ONLINE TRAINING
  • Live demonstration of features and practicals.
  • Get LMS access of each ServiceNow Online training session that you attend through GotoMeeting.
  • Gain guidance on certification.
  • Attend a Free Demo before signing up.

Next Demo Sessions

12 Apr, 2021 (Weekday)

15 Apr, 2021 (Fast Track)

Get Pricing

CORPORATE TRAINING
  • Self-Paced/Live Online/Classroom modes of training available.
  • Engage in ServiceNow Classroom Training lecture by an industry expert at your facility.
  • Learn as per full day schedule with discussions,exercises and practical use cases.
  • Design your own course content based on your project requirements.
  • Gain complete guidance on certification.

Contact Us

SERVICENOW ONLINE COURSE - UPCOMING EVENTS

WEEKDAY

12 APR, 2021 – 09 MAY, 2021

 07:00 AM IST
FAST TRACK

15 APR, 2021 – 29 APR, 2021

 07:00 AM IST
WEEKEND

17 APR, 2021 – 19 MAY, 2021

 07:00 PM IST
WEEKDAY

12 APR, 2021 – 09 MAY, 2021

 07:00 AM IST
FAST TRACK

15 APR, 2021 – 29 APR, 2021

 07:00 AM IST
WEEKEND

17 APR, 2021 – 19 MAY, 2021

 07:00 PM IST

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